I’ve gotten so used to vague, automated replies from customer service when shopping online that I’d almost given up on ever receiving real human support again. Then I ordered from Lucanora… Nora got back to me personally within hours and offered thoughtful, personalized solutions right away. It honestly made me feel heard and completely at ease shopping here. They genuinely care ;) Just had to share my appreciation!

I can tell it is a store run by women because the customer service is warm, attentive and full of personal attention. They truly care about every customer.

So far, Lucanora's products have always met my expectations and delivered the results I was looking for. Although a few orders were delayed, I was kept informed throughout the process or received quick support when I reached out. Big thanks to Nora for arranging a free replacement when one of my orders went missing in transit—really appreciated the helpful service!

After placing my third order with Luca Nora, I was asked to share a review—so here’s my honest take. I keep coming back not necessarily because the products are one-of-a-kind, but because Luca Nora consistently delivers great value, smooth service, and a super convenient shopping experience. The sales are a nice bonus too. Ordering here is easy, stress-free, and just feels right every time :D